OUR DELIVERY SERVICE

  • Deliveries can be booked to any preferred destination and will ne invoiced for accordingly.
  • Orders will only be dispatched for delivery once all invoices booked on the same delivery are ready for collection. If there are branded orders on the invoices booked for the same all job cards on the invoices must be ready for collection before the order is dispatched for delivery. Lead times for branded orders must be checked with your account manager.
  • Branded orders that include delivery on the invoice will only proceed once the invoice is paid in full (including the delivery cost) and all job cards are approved.
  • In cases where the delivery invoice is separate to the invoice/s being delivered, delivery will only take place once the delivery invoice is paid in full and the order/s being delivered are ready for collection. Payment for a delivery only invoice post orders being ready for collection may affect the delivery lead-time.
  • Should you require a guaranteed delivery date, please book your delivery accordingly, bearing in mind the total lead-time for the invoice/s you are couriering. Instant Ninja will not be held responsible should the above delivery times not be met, whether through the fault of Instant Ninja or the courier delivery service.
  • Day 1 of the delivery lead-time is the day after the goods have left Instant Ninja in Midrand.
  • Delivery lead-times are dependent on consignment weight, service selected and destination.
  • As power banks contain lithium batteries they cannot be overnighted to areas where the overnight service requires that goods be airfreighted.
  • Branding lead-times exclude delivery lead-times.
  • Delivery cannot be cancelled once the order/s are on a collection shelf.